Terms of Service

1. Acceptance of Terms

By accessing and using the IntelliBooks website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

2. Description of Services

IntelliBooks provides data platform and AI engineering services, IT consulting, custom software development, and our Restaurant POS product.

Our services include data warehouse and lakehouse migration, data engineering and pipeline development, analytics and business intelligence, AI agent and knowledge base delivery, integration and Model Context Protocol services, cloud and DevOps engineering, mobile and web development, QA testing, and the IntelliBooks Restaurant POS system with its related modules.

We may add, change or discontinue parts of our service offering. Services already contracted under a signed engagement document are governed by that document.

3. User Responsibilities

When using our website and services, you agree to:

• Provide accurate and complete information
• Use our services only for lawful purposes
• Not interfere with or disrupt our services
• Not attempt to gain unauthorized access to our systems
• Comply with all applicable laws and regulations

4. Intellectual Property

All content on this website, including text, graphics, logos, icons, images, and software, is the property of IntelliBooks and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without prior written permission.

We retain ownership of our pre-existing methods, tools, frameworks, templates and know-how, including anything of that kind we improve during an engagement.

5. Client Materials and Deliverables

You retain ownership of the data, systems, content and materials you provide to us. You are responsible for having the rights necessary to give us access to them.

Ownership of the deliverables produced for you is set out in the applicable engagement document. Unless that document says otherwise, deliverables transfer to you on full payment, and you receive a licence to any of our pre-existing materials embedded in them to the extent needed to use those deliverables.

6. Service Agreements and Order of Precedence

Specific projects and engagements will be governed by separate service agreements, statements of work, or contracts. These documents will detail the scope, timeline, pricing, and deliverables for each engagement.

In case of conflict, the specific service agreement will take precedence over these general terms, and a statement of work will take precedence over the master agreement for the engagement it describes.

7. Payment Terms

Payment terms for our services will be outlined in your specific service agreement or subscription plan. Unless otherwise stated, all fees are non-refundable. We reserve the right to modify our pricing with reasonable notice.

Fees are exclusive of taxes and duties unless the engagement document states otherwise. Where invoices remain unpaid past their due date, we may suspend delivery after giving notice.

8. Confidentiality

Each party will protect the other's confidential information, use it only for the purpose it was shared, and disclose it only to people who need it and are under equivalent obligations.

This does not apply to information that is public through no fault of the receiving party, was already known to it, or is required to be disclosed by law — in which case reasonable notice will be given where legally permitted.

9. Third-Party Platforms and Services

Our services often run on or connect to platforms operated by third parties, including cloud providers, data warehouses and business systems. Your use of those platforms is governed by your own agreements with their providers.

We are not responsible for the availability, pricing, changes or acts of third-party platforms, or for the consequences of a change one of them makes to its own service.

10. Disclaimer of Warranties

Our website and services are provided "as is" and "as available" without any warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or completely secure.

Nothing in this section limits any express warranty given in a signed engagement document, or any right that cannot be excluded under applicable law.

11. Limitation of Liability

To the maximum extent permitted by law, IntelliBooks shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services. Our total liability shall not exceed the amount paid by you for the specific service giving rise to the claim.

These limits do not apply to liability that cannot be limited by law, including fraud or wilful misconduct.

12. Indemnification

You agree to indemnify IntelliBooks against third-party claims arising from your unlawful use of our services, your breach of these terms, or your lack of the rights necessary for the materials and access you provide to us.

13. Termination

We reserve the right to terminate or suspend your access to our services at any time, with or without cause, and with or without notice. Upon termination, your right to use our services will immediately cease.

Termination of a paid engagement is governed by the notice provisions of the applicable engagement document. Fees for work properly performed before termination remain payable, and the confidentiality, intellectual property and liability provisions survive.

14. Governing Law and Disputes

These terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Pune, India.

Before commencing proceedings, the parties will attempt in good faith to resolve the dispute through discussion between senior representatives.

15. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to this page. Your continued use of our services after any changes constitutes acceptance of the new terms.

16. Contact Us

If you have any questions about these terms, contact us at info@intellibooks.io or on (412) 636-3349.